I know it's been a while since I posted, but maybe some one is still out there, eager to hear my newest tale. Let's get started shall we...
On July 4th, Babe took Miney and Moe out to see the fireworks. They stopped along a bridge with approximately 700 other people to watch said fireworks. I didn't go because I didn't want to. About an hour after they'd left, Babe calls me up to ask if "I'd heard". To which I replied, "heard what?"
"We've been in an accident," he tells me.
Fabulous.
But it gets so so much better. Babe was parked facing South. Dude comes up the road headed North and just wandered to the other side of the road. He hit our car in the back passenger door and because my daughter is ten feet tall, her head grazes the ceiling at all the times and she hit the window, causing a slight concussion. Dude being the gem he is, tries to drive away, but his car was busted too, so he got out of his car and jumped the railing! Dude straight up ran away. Also, the car had paper tags...that were expired.
Captain A$$hole's Stolen (probably) Car |
Heartbroken Babe's car. |
I hopped in our Teenmobile and rushed out to pick them up. The police showed up, a wrecker or two showed up, people gawked as they passed and weren't terribly concerned about there being minimal space on the road with a wrecked car on either side because apparently there is only one way in and out of Fort Worth and this was it.
Now, I'm not angry about the car. No one got too badly hurt, we have insurance and it's just a car. However, I am nursing a new kind of irritation over the whole thing that I am going to call General Ineptitude or How To Have Someone Else Do Your Job.
It starts like this. Babe called on Monday to find out what was happening with the repair estimate on the car. He is told it's probably about 10K. The next day, the total is higher. Yesterday, he calls again and they tell him they haven't even had a chance to look the car over. So where did those first two estimates come from? He asks if they've includes the damage to the interior. Guy apparently hadn't even considered checking the interior. Babe helped Guy do his job.
Babe has also been following up with the police department. First, they can't find the police report. Then, they find the report, but explain that it has been rejected from the system because of some error. The police department then invites Babe to call the officer and let her know the file was rejected. Seriously? The officer in question works nights and doesn't have a voice mail. I beg Babe not to tell them about the voicemail for fear they will ask him to set one up for her because we're having other people do our jobs these days.
Then he contacts the detective...
Listen, I know no one is perfect and we all have off days, but this has crossed the threshold from ridiculous to enraging. Just do YOUR job. It's one thing to follow up, it's another thing entirely if you can't be bothered to inform your employee of a mistake in her report so instead ask the customer to inform your employee of the mistake in her report. Who does that?!
Well, three of the companies involved in this accident, that's who.
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